• Frequent Flyers miles earned at a Dedeman Hotels normally appear on your statement no more than 4 to 5 weeks after the date on which you checked out of the hotel. Should you be missing awarded Frequent Flyer Miles for a stay at a Dedeman Hotels, please use the form below to claim your missing miles within 6 months of your stay.

    Please retain all original receipts until miles are credited to your account.

    Click here for the form
  • Frequent Flyer members will earn miles per eligible stay at all participating Dedeman properties. For over 45 years now Dedeman Hotels & Resorts International has proudly been offering a wide range of services and a superior level of service standard and with a dedicated professional team in the cities its hotels located. We kindly invite you to visit one of our hotels to experience “Traditional Dedeman Hospitality”




    Turkish Airlines



    Air Astana

    Nomad Club


    Terms and Conditions

    • * Only published rates of accommodations are considered for mileage credit. Stays at special rates for travel agents, airline discounts, any special contracted rates and hourly /day use accommodations are not eligible.
    • * A valid Airline membership programme card number must be presented upon check-in.
    • * Offer is valid only for Airline membership programme member whom named on the membership card.
    • * An Airline membership programme member must stay as a guest to enjoy this offer.
    • * In case more than one Airline membership programme member share a hotel room, only one member will earn miles for the particular stay.
    • * The offer is not combinable with any other promotions or discounts.
    • * It may take a certain period of time for your hotel stay to be credited into your account.
    • * In case of any problems, please contact the hotel with your receipt.
    • * Dedeman keeps the right to terminate the agreement at anytime without prior notice.