OUR SUSTAINABILITY POLICY

Dedeman Hotels & Resorts International pursues a sustainability policy that addresses ecological balance and economic growth together, ensures the efficient use of natural resources, attaches importance to environmental quality and meets the needs of present generations without jeopardizing the ability of future generations to meet their own needs.

As Dedeman Hotels & Resorts International, we work on effective sustainability planning, maximizing social and economic benefits for the local community, enhancing cultural heritage and reducing negative impacts on the environment, we recognize the importance of sustainability and we are committed to continue our efforts to build a better future.

Within the scope of the sustainability policy, activities are carried out in social, cultural, environmental and economic areas and all hotels are required to adopt this policy and participate in the practices. The following measures and practices will be implemented in the hotels in the name of sustainability:

Energy efficiency: To ensure energy efficiency in hotels, energy-efficient lighting systems should be used, energy-efficient appliances should be preferred and energy management systems should be installed. In addition, automatic adjustments and sensors should be used to monitor and control energy consumption.

Water management: For efficient use of water in hotels, applications such as water-saving fixtures, systems that prevent water leaks and the use of recycled water should be implemented. It is also important to raise awareness of guests about water use.

Waste management: Recycling and waste separation systems should be established for waste management. Waste reduction strategies and recycling programs should be developed. It is also important to treat wastewater properly and dispose of waste properly.

Conservation of natural resources: In addition to adopting water and energy-saving practices to conserve natural resources, hotels should also take steps to protect natural habitats and the environment. For example, measures such as natural landscape designs, preserving local vegetation, and reducing the use of harmful chemicals should be taken.

Sustainable materials and supply chain: The use of sustainable materials should be encouraged in hotels. Practices such as environmentally friendly cleaning products, preference for organic and local products are important in terms of sustainability. It should also be taken into consideration that suppliers comply with sustainability principles.

Guest awareness and engagement: It is important to raise awareness and encourage guest participation in sustainability. Informative materials, energy and water saving incentives, recycling options, etc. should be used to raise awareness among guests on sustainability.

REPORT CONTENT

1. Park Dedeman Trabzon Hotel Sustainability Report

2. About the Report  

3. Environmental Management

4. Natural Gas Energy Management

5. Water Energy Management

6. Electric Energy Management

7. Chemical Management

8. Waste management

9. Biodiversity Conservation

10. Carbon Emissions

11. Social Responsibility

12. Cultural Heritage

13. Recovery

14. Our employees

15. Supporting Local Communities

16. Protection of Children

PARK DEDEMAN TRABZON HOTEL SUSTAINABILITY REPORT

Sustainability means that we can get everything we need to live in a way that future generations can benefit without disturbing the natural balance. Sustainable development is defined as “development that meets the needs of the present without compromising the ability of future generations to meet their own needs.” We are aware of our responsibilities and committed to sustainable tourism and development. We strive to leave a better world for future generations. Our corporate vision, mission, values and policies guide us in fulfilling these responsibilities.

ABOUT THE REPORT

For Sustainable Tourism and Green Evolution, we aim to transform employees and employers into green-collar employees and employers with the training and consultancy they receive, and to complete the process and to make the service processes, practices and infrastructure suitable for the sustainability of our facilities. Thanks to the technical issues implemented accordingly, we aim to achieve positive results in both economic and environmental terms such as reducing energy and water consumption and turning to renewable energy sources, reducing waste and implementing recycling practices, minimizing the use of chemicals and applying environmentally friendly solution methods.

Treatment systems were regularly maintained and made more economical.

Things to do to save water;

Turning off the water while soaping our hands.

When taking a bath, pour the running water into the bucket until the hot water comes and clean the toilet bowl with the accumulated water.

When brushing your teeth, turn off the faucet completely while shaving.

Since the toilet flush flushes a lot of water, we should not use it unnecessarily.

ELECTRICITY MANAGEMENT

90% or more of the lighting in Park Dedeman Trabzon Hotel consists of energy-saving lighting and LED bulbs.

All of our rooms have energy saver systems that work with the room card; energy saving is ensured by preventing the devices from working when our guests are out of the room.

Sensor lighting is used in general areas.

Every year, our staff is regularly trained on saving electricity in our hotel.

Things to Do for Energy Saving;

Turn off the lamps you are not using.

Do not leave the air conditioners on when we are not using the rooms.

Cell phone chargers continue to draw current and consume energy even after the charging process is completed. Let's remove the charger from the socket immediately after charging the phones.

CHEMICAL MANAGEMENT

We continue our efforts to minimize the use of chemicals without compromising hygiene and guest satisfaction.

We regularly train our staff on the use of chemicals every year.

At PARK DEDEMAN TRABZON HOTEL, we have been supplying housekeeping and stewarding chemicals from a company that uses biodegradable products since 2016.

Since 2020, the company from which we supply housekeeping and stewarding chemicals has been conducting monthly checks of dishwasher chemicals, dosing pumps and machine equipment in our hotels and sharing the report with all hotel managers.

PARK DEDEMAN TRABZON HOTEL uses a softening device to keep the hardness of the water in the range of 1-5 German hardness, ensuring the optimum use of chemicals in accordance with the weight.

In our PARK DEDEMAN TRABZON HOTEL, automatic dosing washing chemicals have been used in the dishwashing department since 2016.

WASTE MANAGEMENT

We regularly organize Environmental Legislation and Waste Management trainings in our hotels every year.

We work with the relevant companies for the recycling of glass, paper, plastic and food waste and follow up.

There is a battery box for end-of-life waste batteries in our hotels.

We encourage our guests to separate waste with a waste battery box for end-of-life waste batteries and sufficient number of separation units in all areas.

Recyclable wastes are delivered to licensed companies for recycling.

Hazardous wastes are stored in the hazardous waste room and delivered to licensed companies to ensure disposal without harming the nature.

In 2020, PARK DEDEMAN TRABZON HOTEL established a zero waste system carried out by the Ministry of Environment, Urbanization and Climate Change and received a certificate.  

PROTECTION OF BIODIVERSITY

The food leftovers from our hotel are sent to animal shelters.

Various indoor plants are grown in our hotel.

CARBON

We show due diligence in selecting products that use and/or contain alternatives to ozone depleting substances.

Local companies are prioritized when supplying products to our hotels. Thus, it is aimed to minimize the CO2 emissions from the delivery vehicles of suppliers and reduce the impact on the environment.

We have started our efforts to neutralize carbon emissions by calculating our carbon footprint.

SOCIAL RESPONSIBILITY

Our hotels support the blue cover project.

Saplings were donated to the Tema Foundation.

CULTURAL HERITAGE

We contribute to the promotion of these areas by organizing excursions to natural cultural sites in the regions where our hotels are located.

We include information about our local and historical culture on digital signage in our hotels.

We support the promotion of our cultural heritage through our Turkish A La Carte restaurant in our hotel.

We include pictures and trinkets reflecting the Black Sea culture in our hotels.

MANDATORY RULES FOR NATURE TOURS AND OTHER FIELD USES IN PROTECTED AREAS

Before the tour, “rules to be followed in nature” are distributed to the participants/visitors by the organizers of the event and it is ensured that the rules are followed.

Within the protected areas, rare, endemic, endangered or endangered natural plant species cannot be harmed in any way. These species may not be collected, uprooted and parts of them may not be cut, the eggs of wild animals may not be collected and their nests may not be disturbed.

Tours are not allowed in areas where endangered species are under strict protection and in areas and places that are inconvenient to enter in terms of general security.

During the tours, no activities that may harm the birds (Individuals cannot be disturbed, nests and chicks cannot be touched, and tissue and blood samples cannot be taken for any reason). No birdwatching or filming is allowed during the breeding periods of birds.

Professional photography and filming cannot be done without the necessary permissions from the Ministry.

Travel agencies that will organize hunting tours, photo and film shootings and hunting and wild animal observation tours in Turkey for foreign visitors are obliged to obtain a hunting tourism certificate from the Ministry. (Article 15 of the Law No. 4915)

The fees and periods to be applied for tours, photography and filming shall be determined and announced by the General Directorate at the beginning of each year.

Wild animals seen or encountered during tours may not be startled or followed. In case the tour route is in the direction of the animal seen, an appropriate period of time is waited and the route is continued more slowly, taking care not to get close enough to startle or disturb the wild animal.

For visitor safety, the Administration shall make the necessary warnings and other necessary precautions shall be taken by the organizers of the event.

Under any circumstances, visitors are obliged to take back the garbage they produce.

It is forbidden to make noise and listen to loud music during tours.

No activities that pollute the areas, damage the flora and disturb the fauna are allowed.

No fire can be lit in the areas.

Wildlife cannot be destroyed

OUR EMPLOYEES

We provide training to all our employees within the scope of our child rights policy.

OUR ACCESSIBLE FACILITIES

Dedeman Hotels & Resorts International always offers the same superior quality service. We are at the service of our guests with our indispensable accessibility and sustainability rules in order to deliver our understanding of “Traditional Dedeman Hospitality” to all segments of society without interruption.

Accessible Facilities for Guests with Disabilities

Elevator call buttons, in-elevator direction buttons, in-room use buttons, restaurant menus and social areas, guidance prepared using Braille alphabet

Disabled ramps at our hotel entrance and inside the hotel

Doorways at elevator entrances are suitable for wheelchairs to pass through

Disabled support areas in bathrooms and toilets in Disabled Rooms

General technical equipment for our physically disabled guests in our disabled rooms

Positioning the thermostat, air conditioning and lighting buttons so that our disabled guests can easily reach them